Shipping & Handling

We use the best carriers in the business to make sure your order gets to you on time. All items sold by Monopie eBay Store are sent with a Tracking Number, at no additional charge.

Orders are processed 24 Hours Monday - Friday.
Learn more about shipping times, methods, costs, and carriers.

Delivery Time

The Approximate Delivery Time is an estimate of when the item will be delivered to your shipping address after it has been shipped. The estimated delivery depends on your country's customs inspection and the local post service.

Choose your country from the following regions:

+ North America
Shipping Destinations Approx Delivery Time Shipping Carriers
United states 7-12 Working Days ePacket - (USPS First Class Airmail)
Canada 17-35 Working Days Hong Kong Post / China Post / Singapore Post
Alaska 15-21 Working Days Hong Kong Post / China Post / Singapore Post
Hawaii 12-25 Working Days Hong Kong Post / China Post / Singapore Post
+ South America
Shipping Destinations Approx Delivery Time Shipping Carriers
Argentina 18-35 Working Days Hong Kong Post / China Post / Singapore Post
Brazil 18-35 Working Days Hong Kong Post / China Post / Singapore Post
+ Europe
Shipping Destinations Approx. Delivery Time Shipping Carriers
United Kingdom 12-25 Working Days Hong Kong Post / China Post / Singapore Post
France 12-25 Working Days Hong Kong Post / China Post / Singapore Post
Germany 12-25 Working Days Hong Kong Post / China Post / Singapore Post
Austria 12-25 Working Days Hong Kong Post / China Post / Singapore Post
Belgium 12-25 Working Days Hong Kong Post / China Post / Singapore Post
Denemark 12-25 Working Days Hong Kong Post / China Post / Singapore Post
Finland 12-25 Working Days Hong Kong Post / China Post / Singapore Post
Greece 15-27 Working Days Hong Kong Post / China Post / Singapore Post
Cyrpus 15-27 Working Days Hong Kong Post / China Post / Singapore Post
Ireland 12-25 Working Days Hong Kong Post / China Post / Singapore Post
Israel 15-40 Working Days Hong Kong Post / China Post / Singapore Post
Netherlands 12-25 Working Days Hong Kong Post / China Post / Singapore Post
Norway 12-25 Working Days Hong Kong Post / China Post / Singapore Post
Portugal 12-25 Working Days Hong Kong Post / China Post / Singapore Post
Spain 15-25 Working Days Hong Kong Post / China Post / Singapore Post
Sweden 12-25 Working Days Hong Kong Post / China Post / Singapore Post
Swizerland 12-25 Working Days Hong Kong Post / China Post / Singapore Post
+ Africa
Shipping Destinations Approx Delivery Time Shipping Carriers
South Africa 15-25 Working Days Hong Kong Post / China Post / Singapore Post
Saudi Arabia 15-25 Working Days Hong Kong Post / China Post / Singapore Post
+ Asia & Pacific
Shipping Destinations Approx Delivery Time Shipping Carriers
Australia 12-21 Working Days Hong Kong Post / China Post / Singapore Post
New Zealand 12-21 Working Days Hong Kong Post / China Post / Singapore Post
Singapore 12-21 Working Days Hong Kong Post / China Post / Singapore Post
Malaysia 12-21 Working Days Hong Kong Post / China Post / Singapore Post
Thailand 12-21 Working Days Hong Kong Post / China Post / Singapore Post
Philippines 12-25 Working Days Hong Kong Post / China Post / Singapore Post
Maldives 12-25 Working Days Hong Kong Post / China Post / Singapore Post
Mauritius 15-25 Working Days Hong Kong Post / China Post / Singapore Post
Indonesia 12-25 Working Days Hong Kong Post / China Post / Singapore Post
Korea, South 15-21 Working Days Hong Kong Post / China Post / Singapore Post
Japan 15-21 Working Days Hong Kong Post / China Post / Singapore Post
Russia 18-35 Working Days Hong Kong Post / China Post / Singapore Post
Kazakhstan 18-35 Working Days Hong Kong Post / China Post / Singapore Post
Turkey 12-25 Working Days Hong Kong Post / China Post / Singapore Post

Can't find your country on the table above? Contact Us and find out if we ship to your country.
Please Note: Working Days are Mon.- Fri. ( Saturdays and Sundays are NOT included)

Shipping Methodes

The Monopie eBay Store ships to over 100 countries worldwide through our international shipping network.

USA International Shipping
We ship to all 50 United States and US Territories. For the moment we do not ship to Military APO/FPO Orders are shipped via ePacket Servive. ePacket® is a special colloboration between eBay, China Post and USPS. Your package will be shipped via China Post EMS and will be handleded by USPS as a First Class Airmail®
All items include Tracking Information at no additional charge. You can enjoy easy access through "my eBay" to track your items location.

International Shipping
We use China Post and Singapore Post as our main carriers. All items sold are sent with tracking information at no additional charge. Once your item will be shipped you will recieve Shipping confirmation e-mail with Tracking Information. You can enjoy easy access through the Carrier's web Page to track your item location.

Track Your Delivery

We keep you informed

  • Shortly after you place your order, you will receive an Order Acknowledgement e-mail to confirm your order details, including shipping and delivery estimates for each item.

  • Once your item has been shipped, you will receive a Shipment Notification e-mail with carrier and tracking information.

Taxes & Duties

Customs Duties and Taxes
Depending on your country's laws, you may be subject to import duties and taxes on your purchase. Your charge from Monopie includes only the cost of your item(s) and the cost of shipping. The buyer is responsible for paying any additional import duties and taxes at the time of delivery.

Please note that we have no control over these charges nor can we predict accurately what they may be. Customs and taxation policies are widely from country to country. Please contact your local government office if you'd like more information.

Commercial Invoices and Declared Values
All of our International Shipments include a commercial invoice. We represent all of our products as merchandise and the declared value for each item will be the exact price that you paid for.

We can not, under any circumstances, lower the declared value or mark the package as anything but merchandise, government regulations prohibit marking merchandise below value or marking items as "gifts". ). We also note shipping charges on the commercial invoice as required by the carrier. We do not include the shipping charges in the value of the item

Shipping Restrictions

Restricted Countries
Due to a highly customs inspections, we can not ship to the following countries:

Guatemala, Papua New Guinea, Solomon Islands, Guadeloupe, Sierra Leone, Marshall Islands, Nauru, Wallis and Futuna, French Guiana, Anguilla, Gambia, El Salvador, Guam, Micronesia, Dominican Republic, Mayotte, Cameroon, Guyana, Azerbaijan Republic, Macau, Suriname, Oman, Tonga, United Arab Emirates, Kenya, New Caledonia, Guinea-Bissau, Togo, Senegal, Eritrea, Armenia, Uzbekistan, Saint Kitts-Nevis, Morocco, Qatar, Falkland Islands (Islas Malvinas), Saint Vincent and the Grenadines, Burundi, Iraq, Equatorial Guinea, Mauritania, Belize, Aruba, Uruguay, Congo, Democratic Republic of the, Western Sahara, Congo, Republic of the, American Samoa, French Polynesia, Cook Islands, Colombia, Comoros, Kuwait, Benin, Algeria, Montserrat, Zambia, Russian Federation, Somalia, Antigua and Barbuda, Vanuatu, Swaziland, Italy, Ecuador, Ethiopia, Pakistan, Tanzania, Niger, Burkina Faso, Kyrgyzstan, Venezuela, Ghana, Reunion, Djibouti, Chile, Cape Verde Islands, China, Martinique, Mali, Botswana, Saint Pierre and Miquelon, Madagascar, Cambodia, Vietnam, Tajikistan, Paraguay, Cayman Islands, Lebanon, Saint Helena, Rwanda, Liberia, Seychelles, Bolivia, Sri Lanka, Libya, Hong Kong, Nigeria, Lesotho, Central African Republic, Gabon Republic, Zimbabwe, Saint Lucia, Guinea, Jordan, Côte d'Ivoire (Ivory Coast), British Virgin Islands, Turks and Caicos Islands, Kiribati, Chad, Turkmenistan, Andorra, Grenada, Costa Rica, Haiti, India, Greenland, Yemen, Afghanistan, Mongolia, Netherlands Antilles, Saudi Arabia, Nepal, Bahrain, Bahamas, Trinidad and Tobago, Svalbard and Jan Mayen, Dominica, Palau, Malawi, Nicaragua, Angola, Tunisia, Uganda, Western Samoa, Barbados, Tuvalu, Jamaica, Egypt, Mozambique, Namibia, Niue, Peru, Honduras, South Africa

APO/FPO Address
No shipments can be made to APO/FPO addresses.

Shipping FAQ

Can I ship to a different address?
Sure, during the checkout process, specify where you want the items to ship to.
Make sure you have the correct billing address entered.
If you're shipping your order to someone else, you may want MonoPie to let them know that something special is on the way. During checkout, leave a 'Massage to Seller' and simply enter the recipient's e-mail address. The email will display product, carrier, and tracking information, but will not include pricing and payment details.
Visit our Gifiting page to find out everything you need to know about giving a gift through the MonoPie eBay Store.
Canceling or modifying my order
Once an order has been submitted we are not able to modify the order. We can only cancel the order if it has not yet been processed for shipment. Please contact us within one hour to let us know if we need to cancel an order so that you may reorder a new size or color.
Changing my Shipping Address
If you have already placed an order you can change the shipping address within 1 hour.
Simply contact our Customer Support Team and provide your new address.
Please note that orders placed between 2:00-5:00 p.m. PST are not able to be modified.
We rely on a heavily automated process to provide you with the fastest service possible, We apologize for any inconvenience this may cause, and we hope that in the majority of cases our faster processing times work to your advantage.
How much is shipping for my order?
Shipping rates are listed on the eBay listing page.
How much time it will take my order to arrive?
Please check our Time Table for estimated delivery time.
Do you offer express shipping?
We do not offer fast shipping, our items shipped from three warehouses located in USA, Israel and Hong-Kong, If you need your order soon please check the Item Location on the listing page prior bidding.
Can I combine multiple items to save on shipping?
Yes! You can combine your items won with the same eBay user id to save on shipping.
Please note that not all items are shipped from the same warehouse, be sure to check the item locations are similar to each other. Please note, If multiple listings are purchased with different S&H profiles, our checkout system will automatically calculate the S&H cost. Please visit our Shipping & Delivery page for more information.